CUSTOMER HELP TOPICS
What are the delivery charges?
There will be no shipping charges until September 2019. Post-September 2019, a nominal shipping charge of Rs.50 will be charged for orders below Rs.500.
How are products packed and shipped?
All products are packed in tamper-proof and waterproof covers which are safe and secure, ensuring the products delivered to you are in the best condition.
I have opted for a home-delivery but I may not be available at all times.
Once your package has been dispatched from our Warehouse, you will receive an SMS for the same. When your package moves to the Courier Hub near you, the Logistics team will call you in, before attempting a delivery to the address mentioned in your Order.
You can also re-schedule the delivery of your order.
Do I have to pay extra for a Return & Exchange?
No. You will only be charged in the following cases-
- Returns & Exchanges after 7 Days.
- 2nd time Exchanges- Exchanges due to wrong sizes ordered by Customer for the second time.